RESERVATIONS
Reservations begin each year as of March 1. Please read all the information on our
website prior to making your enquiry. You
may send us your request by email at: info@cabanabeach.com . Due to limited staff in early spring, we ask
for your patience while awaiting the reply.
For fastest response please provide as much detail as possible
regarding your request. Please state: first and last name, email address and a
telephone number. State your intended #
of persons, number and ages of children, size and type of RV and preferred
dates for your reservation. Also tell us if you are a new or prior customer,
and if possible how did you hear of us?
A deposit will be required to finalize, and we will contact you by email
or phone to collect it, so please make sure to provide your full phone number.
Speak slowly if leaving a voice message (thanks!). Be sure to ask any important questions before
booking. We hope to hear from you soon!
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2011 Season
Reservations are recommended for July and August and for the May and
Labor Day Longweekend. For other times
reservations are not usually required. We are sorry that in July and August we do not
accept family reunions/large groups.
(Small organized camps please contact us first to discuss.)
Reservation Dates
restrictions:
Reservations for all site types between the dates of July 25 – Aug
15 are booked only in one week blocks arriving and departing on Saturday (7
nights). Also there is a 3 night minimum
for all reservations for the following longweekends: Victoria Day, Canada Day (July 1st) and Labor Day. (There
are no reservations accepted for BC Day Longweekend, as it is within our
weekly-only booking period.) Sleeping units are
weekly only during July and August. Short stay reservations may be available at
the last minute, if we have unrented units less than 7 days ahead., Reservations
are not accepted less than 24 hrs day before
arrival. Instead, any such vacancies will
offered to drive-in customers.
DEPOSIT
POLICIES
Deposit must be paid promptly by credit card, cheque or money order. There is no reservation without a deposit. We prefer deposits be paid by cheque or money order (Make out to Cabana Beach Campground, and mail to our mailing address). We also accept credit cards, which you can provide via an email (state card number, exp. date and the 3- digit security code from the back) or you can notify us you would like to have someone phone you to collect that information which we will do as soon as we can as time permits. Whatever way you wish to pay the deposit you must do so promptly. More than 48 hrs after being offered a site, there is a chance your reservation will be handed out to another party. If you have difficulty providing a credit card for any reason, including not wanting to share your card number by voice mail, email, etc. you should promptly mail a cheque instead and let us know it is on the way. A receipt will be sent to you by email or regular mail. Please bring the receipt with you to check – in.
CANCELLATION POLICY
A Reservation Deposit is refundable if cancellation notice is received at least 2 weeks before arrival (30 days for sleeping units). Deposits collected for a reservation for which your arrival date is less than 2 weeks from the date reserved are non- refundable. Refunds for timely cancellations will be processed when staff time permits and refunds may not be given immediate or high priority during busy times. Refunds will be processed as staff time permits, and a cancellation fee of $5 per $100 is held to cover our costs of credit card processing and time spent. Cancellations can be made by phone, email or regular mail, but they must be responded to by us to be considered delivered. If you are not sure if we have received your cancellation, please try contacting us again until you get a confirmation response by a person, do not just assume we received your email or voice mail in a timely manner or at all, without acknowledgement, or your deposit my be forfeited. No cancellations are accepted at the desk, on or after arrival. For all reservations we collect the rental fees for all the dates reserved and that must be paid for for the full time period reserved. If you leave early there are no refunds for unused days. There are no refunds on paid-for nights for any reason whatsoever. (It is not a simple task even in busy times for us to re-rent empty sites, and /or find suitable tenants to fill them. It may be a lot of work and takes extra time for staff, therefore empty sites may or may not be re-rented once vacated.) If you realize any time that you are unable to show up for your reservation, or you know in advance that you will have to leave early, we may allow you to send someone else in your place, but the newcomer must be able to take all the days reserved, and must be approved by with management in advance before allowed to take over your site. We do not allow customer subletting booked sites.
WALK-IN / DRIVE -IN
Daily sites are often available for drive-in customers. (Sleeping units are not available to drop-ins; they must be reserved in advance).
2011 Rates:
All campsite rates are per night based on 2 adults, 1 car and 1 tent or
sleeping unit.
Cabins and Bedroom Cabana rates are Sat - Sat (except off-season) based on 2 adults, 2 children
<19, and 1 car.
HST is 12% and apply to all charges.
Summer Season Rates 2011 (May 19 - 24; June 30 - Sept 9)
Plain tent site (non-beachfront) ............$ 32
Plain tent site with power outlet ..........$ 34
Cabana Tent site
(cabana shelter)..........$ 42
Beach RV site
with 15 amp ...................$42
Beach RV site
with 30 amp Hookup .........$45
Full Hookup RV
Site with elec/sewer ...... $48
Bedroom Cabana (per
2ad + 2 kids< 19 ....$ 525/week
Extra Charges:
Fridge rental (in cabana tent site)................$6
Extra adult...........................................$6
Teen (age 13 -18)...................................$4
Child (age 0-
12)....................................$2
Your Day
visitor......................................$6
Extra car..............................................$10
Extra Tent (except child’s one person pup tent)..$10
May Longweekend (Victoria Day) Reservation Rates:
Per 1 or 2 adults. Child <13 free. Teen with parent $4/day.
3 - night Prepaid flat rate:
Tent Site with Cabana, incl dining shelter,
sink, elec., fridge.................................$ 150 /3 nts
RV Full Hookup, or Beachfront elec. Hookup.....$ 150 /3 nts
Bedroom Cabana (sleeps 2ad, 2 ch)................$ 225/3 nts
Camp Cabin (sleeps 2 ad, 2 ch)..................... $ 250/3 nts
Drive-in (daily) unreserved site rates for May Longweekend: see Spring Rates below.
Spring Rates 2011 ( May 24 - June 29) .
Per 1 or 2 adults. Child <13 free. Teen with parent $4.
Plain tent site with or without power............ $32
Cabana Tent Site (dining shelter, sink, elec....$34
Beach RV site w. 15 or 30 amp................... $36
Full Hook-up with elec/sewer.....................$38
Camp cabin (2 nt min res).......................$69/nt
Bedroom cabana(2 nt. min.).....................$59/nt
Fall Rates 2011 (Sept 10 until closeup- approx Sept 30)
Per 1 or 2 adults. Child< 13 free. Teen with parent $4.
Plain Tent Site..........................................$32
Plain Tent site with elec..............................$34
Cabana Tent Site (dining shelter, sink, elec.).....$38
Beach Site for RV or Tent(incl elec).................$42
Partial Hookup RV site (incl. elec hookup).........$38
Full Hookup RV Site ( incl. elec, sewer hookup)...$45
Camp Cabin (2 night min res)....................... $69/nt
Bedroom Cabana (2 nt. min. res)................... $59/nt
How to Contact
Us:
Postal Mail:
Email :
info@cabanabeach.com
Telephone :
250-495-7705
(Note: Phone Calls in non-summer season usually go to a voice mail
box)
Sorry No Fax.
Office Hours:
Reservations can be made as of
March 1st and are ongoing through the spring and summer.
Open Camping Season for 2011: May 20 – Sept 30 (may change slightly without notice)
Daytime: During summer season the office/store hours
are
Night time: For Noise Problems or minor emergencies,
there is a night buzzer beside office door (please wait for manager to respond).
Closed Season: (Approx. Sept 30 until March
1st)
During these months the campground is closed for camping. The owner’s reside on site however, office phone and email is only checked intermittently, and camping enquiries are not attended to until next spring (see dates above).